100% cotton T-shirt with "What happened to customer service?" printed across the chest. On the back "My shit list" is printed at the center back just below the neck. T-shirt comes with a permanent marker to write down businesses that have demonstrated terrible cutomer service. As with most Snorestud T-shirts for women there is a small screenprinted outline of a penis on the back left corner of the shirt in glow in the dark ink, perfectly visible in dark places but not so much during the day.(click here to see the other colors) Furthermore, you can post your customer service horror story in our forums.